HTG Remote Support Services


Click the link below for PC or Mac Remote Assistance.

After the download completes click open file

Accept the EULA

Say Yes on the allow changes box

A small window will contain a code.

Please give that to the HTG engineer to access your PC.

Call for technical assistance

(607) 785.HELP(4357)


Thank you for choosing Hess Technology Group!

HTG Support

contact computer emergency room

Feel free to fill out the short form below for a call back.