Our Services

Global IT Help Desk
HTG provides you with enterprise quality help desk services. Many IT and business leaders want the opportunity to focus on core initiatives and just have the help desk "work". That's our specialty. We'll free you from the pain and agony of hiring, staffing, training and managing help desk personnel. We'll provide you ITIL quality tools and workflow processes to resolve more incidents at the help desk, and free your Tier 2 and Tier 3 staff of unnecessary involvement.
Global UC/AV Help Desk
You're in safe hands when you trust your AV and UC to HTG. We plan, design, deploy, support and evolve end-to-endless solutions that are reliable, efficient and run smoothly and safely on your network. Our professional services lie at the heart of our offering, from technology review to standards development, network provisioning and integration to software development and creative services, not forgetting a dedicated account management team that ensures everything runs smoothly during deployment and after, whatever its scale.
Remote Network Monitoring
Our remote monitoring and management (RMM) platform continually monitors the stability and security of your IT network so you can experience maximum network uptime, increase your efficiency and focus on your core business functions. We can handle all recurring maintenance tasks so you don’t have to, including Windows updates, disk defragmentation and disk cleanups to ensure your devices are properly updated and maintained at all times. All system maintenance is performed during off-peak hours to minimize disruptions to your network. We have different tier levels, call today for more information!
Cloud Backup
Getting your data off-site is the only way to be sure your data is safe. HTG Remote Backup will insure that you never lose data again. Data is your most important company asset; why not make sure it is protected? Features included in HTG RBS: automated, unattended, scheduled backups; Email alerts; Data Encrypted online and on server (AES-256 bit); Open\locked file support; Bandwidth throttling; Reconnect/resume after connection failures. We install a small backup client on your server/PC and configure your backup to fit your needs. Once installed & your first backup is completed you will start receiving daily email notifications.
IT Design and Engineering
No matter your industry, technology should be an integral part of your organization’s strategic planning process. HTG IT Infrastructure Design and Engineering Process defines the strategy and direction that your organization will implement and outlines decisions on allocating resources to implement that strategy. Knowing where you want to go, and how technology can help you get there, is essential for success.
IT Consulting
With over 32 years’ experience as an IT service provider, HTG will provide your company with industry expertise for consulting, design, implementation services, auditing, and virtualization. You can’t afford to let unforeseen circumstances interrupt your business. HTG ensures the continuous delivery of critical IT services.
Virtual Event Coordination
HTG is a global virtual event planner that oversees the logistics, technology, and seamless execution of online events. Virtual events include such things as meetings, webinars, conferences, networking events, and virtual trade shows.
Software Support
HTG has a team of software support engineers that deliver technical product help and advice to our customers. Support engineers are available 24/7, our response time and expertise is world class and we have several options to fit your needs and budget.
Asset Managment
HTG will help you merge duplicate IT assets to gain accurate visibility into your IT landscape. Get complete control and visibility of your assets with HTG Asset Management. A seamless integration with service management, built on industry best practices. AI And automation.