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Hess Tech Group

Global IT Help Desk

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HTG provides you with enterprise quality help desk services. Many IT and business leaders want the opportunity to focus on core initiatives and just have the help desk "work". That's our specialty. We'll free you from the pain and agony of hiring, staffing, training and managing help desk personnel. We'll provide you ITIL quality tools and workflow processes to resolve more incidents at the help desk, and free your Tier 2 and Tier 3 staff of unnecessary involvement.

Global UC/AV Help Desk

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You're in safe hands when you trust your AV and UC to HTG. We plan, design, deploy, support and evolve end-to-endless solutions that are reliable, efficient and run smoothly and safely on your network. Our professional services lie at the heart of our offering, from technology review to standards development, network provisioning and integration to software development and creative services, not forgetting a dedicated account management team that ensures everything runs smoothly during deployment and after, whatever its scale.

Supporting IT since 1991
  • 24/7 365 days a year on demand
  • Get instant access to professional IT support
  • Build a team of your favourite techs
  • Remote and On-site services
  • Instant, affordable IT support
  • Pay-as-you-go or service contracts
  • Use our help desk software or we use yours